Few Things to Consider While Choosing Your Business Telephone System Provider

Are you looking for a business telephone service provider for your company? Having difficulty picking a solid VoIP vendor for your business?

There are multiple key aspects to a successful business. Some are more important than others. The business phone system is one such aspect because it gives your company a lot of exposure. So, it would help you to know how to pick a business telephone service provider.

Your customers must be able to connect with you without any trouble or hindrance. But how exactly do you choose your one and only business telephone service provider? With so many options to choose from, let’s look at the process. Here are some factors to consider when choosing a business telephone service provider:

Price: Money talks. Price is an essential factor in choosing the right service provider for your business. Some providers offer a la carte features, while others provide feature bundles when it comes to pricing plans. However, even the best bundle isn’t worth breaking the budget. Paying for features you will never use makes no sense. Based on that you should make your decision. It also helps to compare the prices of multiple vendors before settling with the one business telephone service provider. Most of them publish pricing on the company’s website. Keep in mind that long term contracts usually translate into big discounts.

Usage: Let’s assume you found a plan that fits the bill. Your next step would be to determine the key building blocks of your organization’s phone system. This system must support business structure based on the nature of your work. Many phone system providers will work with you to customize your network of phones. These phones must be grouped to match your company’s organizational units.

Flexibility: Another important factor you must consider is flexibility. Your business phone system needs to be flexible and easy to upgrade. You want a business phone system that scales up or down as needed.

Also, you do not want a system tied to a business location. Not to be the masters of the obvious here, but you want to connect to your phone system from any site so long as that site is on the Internet.

Functionality: Think about the non-negotiable must-haves for your business. Then, consider functions that you deem optional. You know, the nice ones to have but not entirely necessary. Break down the different procedures within your organization. Finally, select features that will enhance those procedures. It helps to focus on things that will improve your business processes. What’s the point of the exercise otherwise? The most common features of the phone system are call blocking, call logging, call forwarding, music on hold, voicemail to email, etc. Oh, and reporting too! Call reports give important insight into how your business runs.

To end with:

And so, this is our take on how you look for a business telephone service provider. Yes, we are biased but this does not negate years of experience we have in the UC field. DLS has been offering hosted phone service since 2004. If you are shopping for  VoIP phone service for business, give us a call or email us. We are happy to offer you our business phone service and compare it to any other offers. Rest assured that you wouldn’t have to give up an arm and a leg for business communications from DLS.